ELIXIR EMERGENCY MEDICAL BRACELETS

WHAT YOU SHOULD KNOW

Q: WHO SHOULD WEAR THESE BRACELETS

A: Everyone should be wearing an emergency identification piece.

1. Especially, if you have a medical condition.

2. If you suffer from Diabetes, Alzheimer’s etc.

3. Allergies (beestings, shellfish, penicillin, morphine, iodine, and many others)

4. Heart conditions, Transplant patients

5. If you are on a medical aid. Ensure you are taken to the correct medical facility.

6. Or simply for Identity purposes (Especially Children)

Q. WHAT DOES MY BRACELET DO?

A: They alert any medical officer, or whoever is attending the patient, that he/she has a medical condition that needs to be taken into account prior to any treatment being administered.

Q: HOW DO THEY DO THIS?

A: Each bracelet and necklace is pre-engraved with the emergency call centre telephone number, together with a unique disc number. In an emergency, the attendant simply phones the emergency number and quotes the disc number to the operator. The operator will enter the disc number on his computer and his screen will display all the patients’ personal details as well as all his medical information, including medical condition, allergies and medication. Once at hospital any nurse/doctor can log onto the website www.elxmed.com and enter the disc number they will then be given a full medical report. They will then be in a position to act correctly. If further information is required they can call the call centre for full personal details.

Q: WHO IS THIS EMERGENCY CALL CENTRE?

A: The emergency call centre is provided by Chubb security services. Chubb are the largest security organisation in South Africa and their call centre provides Elixir with 24 hour monitoring of all the wearers of Elixir emergency products, for 365 days of the year. This is the most expensive aspect of the Elixir operation and without Chubb, Elixir would be forced to charge patients a monthly fee for monitoring. The service is provided by Chubb, free of charge, as a service to the community.

Q: HOW DOES CHUBB GET THE INFORMATION?

A: Each bracelet or necklace is supplied in a clear plastic envelope. Inside the envelope is an information sheet that must be filled in by the patient. This form contains all the information required and when completed, must be faxed to Elixir on the fax number that appears on the same form (0860 103 684). You can also go to the REGISTER YOUR DISC page. On receipt of the form, Elixir will capture the information on their computers once captured this information will be instantly available on the World Wide Web. This happens within 48 hours. Generally, the pharmacy, will, as a service, fax the form for the patient.

Q: HOW IS THIS INFORMATION SENT TO CHUBB?

A: The I.T. management of all wearers of Elixir pieces (data transmission, e-mail and our website) is done by South Africa On Line, better known as saol.com. This service is also provided free of charge by SAOL as service to the community.


Q: WHAT DOES THE RANGE CONSIST OF

A: The bracelets are available for ladies and gents. The only difference between the two is the length of the chain. The necklaces are hung on a 60 cm chain. Elixir manufactures only two different bracelets.

An Emergency Bracelet or Necklace a Diabetic Bracelet or Diabetic Necklace

It is vital that you understand the concept fully

Generally, Elixir does not believe in engraving exact medical conditions on the disc Because of the limited space available. More often than not, it is impossible to fit everything on the disc and something will have to be left off. This omission could prove fatal. Elixir therefore wants, as far as possible, to force the attending medical officer to phone the call centre and quote the disc number, or log onto the website www.elxmed.com and enter the disc number. They will then be given a full medical report. They will then be in a position to act correctly.

1. The emergency bracelet or necklace is engraved as follows

Please note there is an international number that can be accessed from   anywhere in the world. All new Discs will also be engraved with the Patient Portal address www.elxmed.com

2. The diabetic bracelet or necklace is engraved as follows

Diabetics are a special category of patient because they can, and often do, fall into a diabetic coma that if recognised, can quickly be treated with sugar water. Thereafter, the call centre can be contacted for any other information that may be required.

Q: WHAT ARE THESE PRODUCTS MADE OF AND WHAT DO THEY COST?

A: All the pieces are available in:

Stainless steel bracelets                          R 130.00

Stainless steel Velcro bracelets                 R 130.00

It should be noted that certain (not all) medical aids will refund, from savings, the cost to the member on submission of a valid receipt from the pharmacy.